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The faq section covers many of
the regular questions we get, all highlighted text hyper links to a separate
window so you are free to click upon them, reviewing the web sites they
are pointed to without losing your place from here.
Construction time:
On average we try to keep a 60 day
window open for standard construction, depending upon the current volume
of production. The smaller cabinets as well as the simpler designs
will of course take less time depending upon how robust you require them
to be and it's not uncommon for us to complete your project in 1/2 of the
quoted time frame. If we have a model on hand, then the construction
time will be reduced to simply building the crate which takes only a day
to do.
Shipping/Crating:
We ship freight collect, and extend
any discounts directly to our clients, optionally we reccomend using freightquote.com.
Outside of being able to cut down on logistix significantly more, we are
able to reduce costs overall while building much higher quality crates
then what the industry currently deems acceptable.
Mfg. referrals:
In general, if you were referred
by us from another manufacturer, it's likely we have direct experience
with their company and product line and will do our best to make the referrer
shine in the best light because of it even if they are technically a direct
competitor.
Odds and Ends:
We select only quality components
that can be easily replaced, especially catering towards remaining in compliance
with what the current large chain hardware stores normally carry, in some
cases you'll need a specialty supplier for only a few components and we'll
steer you the right direction in that area if that's necessary as well.
The design and construction procedures are also taking into account someone
having to work on it within the next 20 years, so we strive to make everything
accessible and easily serviced.
Custom Projects:
Naturally, a custom project takes
a little flexibility to remain in compliance with the laws of physics as
well as making it humanly possible within the agreed upon time frame.
Our company doesn't shy away from "any" design concept, no matter how elaborate,
large/small scale, or just completely out of the norm. We'll work with
you through the concept and design phase to creating the final project
to your satisfaction including detailed 3d renderings and all of the necessary
diagrams necessary to submit to inspecting parties. In some cases
where we have to hire outside companies to cover different areas if the
request is outside of the normal scope of our manufacturing field, i.e..
we don't build neon signs nor are a machine shop, if we hire outside of
our company, we'll do our best to insure they make their own deadlines
by giving them the maximum amount of notice, details and/or forms and jigs
to work with and are happy to work with outside hand chosen companies the
client has already established a repair with and/or if it's most cost/time
effective to deal with some elements locally.
In a nutshell, if you can dream it
up, it can be created, it's only a matter of time and capitol.
How do we get started:
Cut and dry method: Decide
upon what you need, email sales@espresso-outfitters.com or call us at 253-222-5597,
we'll ask for some basic information, standard terms are 60% down, after
construction is complete 40% due prior to shipping, it then gets delivered
to your location and you are good to go.
The extended method: Start
with your floor plan, figure out what you can serve and what you
want to offer, be it coffee, hot foods, baked goods, hot-dogs, packaged,
etc. then roughly figure in your movement and work space. From there,
you'll want to take in the surrounding decor and take into account what
your demographics are used to handling in general equally as well as the
place you are setting up shop in. From there, you'll at least
have a sketch of what goes where, plumbing and electrical should be considered
next, and you may have to refine your layout a bit based upon them.
At this point, you have a more realistic
objective and a game plan to work upon. We can take this and generate
very life like 3d renderings of how it's all going to look prior to physically
assembling it. This not only allows for maximum flexibility to configure
how things are designed, it also allows you to adjust colors, lighting,
and many elements that can make a dramatic difference any direction.
We'll be walking you through the
process through out any details regardless, our personal, one on one approach
has proven itself to be the ultimate business model, if you are looking
for a company that truly cares and is willing to work with you individually,
you are in good hands with Espresso-Outfitters.
General Sales Questions:
Why are your prices so reasonable?
Our overhead is very low, we purchase
only what is necessary to take care of production, nothing more if we can
avoid it, the owner of the company is also the builder, you aren't dealing
with a huge conglomerate nor are you supporting their staffs salary's
and a bloated ad campaign. We also have a rock solid, very long term relationship
with our suppliers which gives us greater discounts then what a new start
up would get no matter what volume they are purchasing.
What is the warrantee?
This is a formality in our case since
our products just don't fail within any start up time period i.e.. 1-5
years, and even after then, only minor maintenance is necessary.
Officially, the minimum is 1 year parts and labor, the manufacturers warrantee
may extend up to 5 years, and we can arrange for an outside, local party
to extend this contract beyond that should it deem necessary, we'll of
course cover anything you need, shipped out from our local and have no
problems assembling diagrams and instructions if you decide you want to
be hands on about it.
Are the colors listed on the site
mandatory?
Absolutely not, we've picked a high
end, rather interesting, glossy laminate for the body profile on our first
of the standard line since it seemed to compliment the rounded profiles,
if you have another color/texture preferences, by all means, let us know,
there is an extensive array of laminate companies you can choose from,
listed below are the main ones we deal with:
http://wilsonart.com
http://formica.com
http://nevemar.com
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